LR
Lee R

1 reviews | Active since Apr 2021

29 Dec 2021, 14:29

Lingteg worst Fibre provider in South africa

The network issue is still not resolved. upgraded my network speed which still has not been resolved. a tech was sent out to change the ONT as the fibre provider claims they were unable to access the old ONT to upgrade speed. New ONT/ SFP was installed. the tech said to me it's not dialling out (no internet access). it has been a week with no internet access at all. still expected to pay the full amount. no feedback regarding reimbur*****t for upgrade delays and no internet access for a week. to top it off Linteg Technician took my spare fibre cable.

have not received a response from Linteg. Linteg is apparently the new fibre provider for the complex. This is by far the worst fibre provider I have encountered.

They should hand this contract over to a proper fibre provider as the customer service Linteg provides is appalling.

0
Replies (5)
LR
Lee R's update30 Dec 2021, 10:39
Reviewer Update
no response
LR
Lee R's update30 Dec 2021, 11:42
Reviewer Update
disrespectful employees. will be moving to another ISP that knows what customer service is.
LR
Lee R's update30 Dec 2021, 11:44
Reviewer Update
would like my fibre cable to be replaced and reimbur*****t for not receiving a service I have paid for. useless company...
LR
Lee R's update31 Dec 2021, 08:41
Reviewer Update
no response. no update.
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply03 Jan 2022, 11:12
Official
Good day Jarrod, Please note that we apologise for this and appreciate your patience with us. The core engineer will be coming out himself tomorrow afternoon to ensure that your request gets completed and all is rectified before he leaves your residence. 

Kind Regards, 
The Linteg Team