Lack of service

Please be made aware that if you fill in a Debit order form with the salesperson, they do not follow through and load it. I have asked 3 times via 3 different people to load a debit form. I assigned a ticket to Sindiswa on the 25th November 2025, who answered me on the 1st December to send a form, which I resent. I had to pay my first month pro rata via EFT even after I had asked for a debit order. On my second invoice which I had not received, they then cut my account. I logged a complaint as I could not reach them. Second ticket was lodged on the 3rd December, in just under a month of their service. I only got a response on the 12th December with an apology they had too many emails to attend too. So they cut me off and then only got back to me 9 days later.

I asked to talk to a manager, and I was told that Linteg does not allow you to speak to managers. Interesting that you are quick to cut our services with you, slow to assist with loading debit order forms, slow to respond to someone actually trying to get back online to sort the problem, and not willing to step up to management for efficient customer services.