Incompetencent service

I am extremely disappointed with the service I received when I reactivated my account with Linteg. I was told by the sales guy Karabo that once I make the payment of reactivation of R350 he will let accounts know to activate my wifi the same day. But when I made payment and sent Karabo proof of payment. He no longer responded to my messages was very rude over the phone when I called to follow up if he received the immediate payment I made. He advised I will be called by accounts to assist with putting on my wifi but no one called me till I called the following day still with Bonolo did not assist me and only then once they get my payment the process will start which takes 4 working days and I was no advised of such. I am so disappointed as Karabo was chasing a sale and to get commission for that sale and was very ***********. They both need to be trained and provide customers with correct and accurate information before they push for sale.