I am extremely disappointed by Linteg Fibre customer service and treatment

Good day

I am extremely disappointed and frustrated by the customer care that I am getting from Linteg. I have made numerous calls, follow ups and emails to notify them that my bounday box is nott active outside and I need mantainance to come and check it out. No response to my emails, my calls or any type of escalation process I have tried to follow.

I explicitly explained that I need this urgently as I am working from home. It took them long to install. And even after delayedinstallation they still left me with fibre that is not working.

I wonder if they will even respond to this bad review and if they will intervene. But they need to atleast indicate if they wont assist so that they can come and collect their set that they have installed.