RT
Rinae T
1 reviews | Active since Apr 2013
28 Nov 2023, 08:03
Horrible service providers
One of the most useless service providers, I am 3 weeks without any connection. Spend hours with them saying lot of nothing, they still haven't send any technician even today .I don't know why complexes use this useless people
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Replies (3)
Linteg Fibre (Pty) Ltd's replyOfficial
29 Nov 2023, 10:39Good day Rinae.
Thank you for reaching out. As per ticket number 117270, you declined to accept the terms and conditions.
We unfortunately cannot send out a technician if a customer has not agreed to the terms and conditions.
Thank you for reaching out. As per ticket number 117270, you declined to accept the terms and conditions.
We unfortunately cannot send out a technician if a customer has not agreed to the terms and conditions.
Linteg Fibre (Pty) Ltd's reply29 Nov 2023, 10:39
Official
Good day Rinae.
Thank you for reaching out. As per ticket number 117270, you declined to accept the terms and conditions.
We unfortunately cannot send out a technician if a customer has not agreed to the terms and conditions.
Thank you for reaching out. As per ticket number 117270, you declined to accept the terms and conditions.
We unfortunately cannot send out a technician if a customer has not agreed to the terms and conditions.
RT
Rinae T's updateReviewer Update
29 Nov 2023, 10:45You mean refusing to pay your technician, that is coming to my house to check your own equipment. That is pathetic
RT
Rinae T's update29 Nov 2023, 10:45
Reviewer Update
You mean refusing to pay your technician, that is coming to my house to check your own equipment. That is pathetic
Linteg Fibre (Pty) Ltd's replyOfficial
29 Nov 2023, 10:52Terms and conditions state that should the fault be due to negligence on your part, then you will be charged for the callout fee and any damages that were caused as a result.
Should it not be due to negligence, no fee will be charged and the repairs will be done.
Should it not be due to negligence, no fee will be charged and the repairs will be done.
Linteg Fibre (Pty) Ltd's reply29 Nov 2023, 10:52
Official
Terms and conditions state that should the fault be due to negligence on your part, then you will be charged for the callout fee and any damages that were caused as a result.
Should it not be due to negligence, no fee will be charged and the repairs will be done.
Should it not be due to negligence, no fee will be charged and the repairs will be done.