SM
Sebola M

1 reviews | Active since Jul 2020

27 Mar 2023, 13:51

Fiber offline every weekend

Our Fiber has been offline since Saturday 25th March, even today we are still offline, We are experiencing the system offline issue almost every weekend, even if you call their call center, you are just waisting your time and money, they just don't care about their clients, but month end we must pays monthly installment, poor service provider

0
Replies (1)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply27 Mar 2023, 15:13
Official
Good day Sebola
The outage has been caused by a cable fault on our backhaul providers (DFA) side and their teams are currently busy with repairs and testing the link. We apologize for the inconvenience caused and will continue to share updates on the progress.