Faulty installation

Just a piece of advice, whatever you do, find an alternative ISP, don’t waste your money on Linteg, for the past 4 months or so I have been experiencing super slow speeds 4mbps (on a 20mbps line) and I have been complaining since, and I also discovered that the fibre lime installed in my driveway was installed not deeper than 10cm (recommended is 30cm upwards) so I email them to tell them this installation was faulty and I suspect that because the cable was laid so close to the surfaceit most probably was squished by the car or something, they then tell me that I was supposed to report it within 90 days, firstly why were we never advised of that?? I would like to request a document where I was informed of that and I signed, lastly why were installation protocols/recommendations not followed during the initial installation?? Over the past 4 months I have been basically paying for buffering, disconnections etc, they then have the neeve to request me to pay R1800 for a reinstallation on an installation that was messed up to begin with….don’t waste your momey on Linteg, find another ISP….