False promises and PATHETIC customer service

I have never received such bad service before I could even sign up or get connected. I have ben waiting for a technician who was supposed to be here 2 weeks ago, ORD**********, probably this order number will give an indication of how ling I have been waiting for a technician, all the false promises from their call center people that kept promising to call me back, pity I could not take all their names, but the last one is Lesego who I spoke to on the 28th November. I am still waiting for a call back as he is trying to contact the technician. If my area had another service provider I would definitely opt for another service provider. I will NEVER recommend this brand to anyone