SH
Sanele H

1 reviews | Active since May 2018

11 Dec 2025, 07:15

Extremely Poor Service and Zero Communication from Linteg Fibre

I am writing this review to express my complete dissatisfaction with the service I received from Linteg Fibre. I have been offline for more than 48 hours, and throughout this period, there has been no accountability, no meaningful updates, and no urgency from the company.

I reported the issue on Monday, 8 December, and was assured that technicians were attending to it. I even sent the requested pictures of my router, hoping that would speed up the process. Unfortunately, the problem was still not resolved, and the company failed to provide any follow-up communication or clear timelines.

As a paying customer, I find it unacceptable that I had to constantly follow up, only to receive generic responses and empty promises. The overall experience has highlighted serious gaps in customer support, service reliability, and communication.

I am extremely disappointed and cannot recommend Linteg Fibre to anyone looking for dependable internet service. Their lack of professionalism and disregard for customer concerns is alarming. To op it all of is that they closed their office at 13:00 for their year end function without any engineer on standby to assist their customers.

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