ZB
Zaun-marie Basson
1 reviews | Active since Aug 2019
15 Jun 2023, 17:53
Extremely bad service
We are without fibre now for 3 days! Every phone call the problem has been escalating to maintenance. We have wasted R275 + R160 + countless emails that's not being answered and now we have to spend more money to get data. For what are we paying for if the service is this bad. 3 days now and you can't give me a reason why the fibre is down! Ticket nr 90900
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Replies (2)ZB
Zaun-marie Basson's updateReviewer Update
17 Jun 2023, 08:22Now we are sitting on day 5 of no fibre and this company does not even bother to inform paying customers as to what the problem is. Every phone call its been escalated to a Tanya Freinstein 5 days now. No answering of emails. No feedback on what the problem can be. It's frustrating to say the least.
ZB
Zaun-marie Basson's update17 Jun 2023, 08:22
Reviewer Update
Now we are sitting on day 5 of no fibre and this company does not even bother to inform paying customers as to what the problem is. Every phone call its been escalated to a Tanya Freinstein 5 days now. No answering of emails. No feedback on what the problem can be. It's frustrating to say the least.
Linteg Fibre (Pty) Ltd's replyOfficial
19 Jun 2023, 13:50Good day Zuan-marie
The fibre break in your area has been completed and your serices have been restored.
We apologise for any inconvenience this may have caused.
The fibre break in your area has been completed and your serices have been restored.
We apologise for any inconvenience this may have caused.
Linteg Fibre (Pty) Ltd's reply19 Jun 2023, 13:50
Official
Good day Zuan-marie
The fibre break in your area has been completed and your serices have been restored.
We apologise for any inconvenience this may have caused.
The fibre break in your area has been completed and your serices have been restored.
We apologise for any inconvenience this may have caused.
