Endless Issues with Connectivity

Hi. Every week we seem to have an issue with our connection from this service provider. It's been 5 months since I signed up & live to regret it now. We have had an outage for a while this public holiday, topped with others we have had since the start of the week. Where's that great service they promised us as customers when they pitched Linteg as the only service provider to join? On the 1st of every month you insist on payment, threatening disconnection if we don't pay but you don't live up to our expectations. Please shape up, in a struggling economy with high inflations making the cost of living unbearable, we can certainly do without Linteg. As communicated via SMS earlier this morning that you've dispatched a technician to assess, please make it swift. I need my Internet connection urgently. Thanks.