Endless Connectivity Issues

Hi. Today marks exactly 3 weeks without any internet connect. So the R440 I paid on the 1st was for just 1 week of service. The previous complaint did no effect at all that I shared on the 13th of September when I had an ongoing issue with connection in Fleurhof. What pains me the most is that no one cares, even the agents at the call centre number *** don't seem to know what is happening, there's no sense of urgency in assisting me as a paying customer, instead I received a reminder last Friday to pay in advance for the upcoming month which really made no sense to me as I'm currently disconnected. My relationship with Linteg has ended. It's appalling to see how they treat their loyal customers and I've never experienced such a poor service from them before. I could handle past issues and they were resolved timeously. Thank you Linteg.