DISGUSTING SERVICE FROM LINTEG FIBRE

I haven't had connection for a week. Linteg Fibre technicians came out to check the issue & I was promised that they'll arrange to have the issue sorted the following day (Saturday). Few hours later, I received a WhatsApp message from Hanlie saying, they will have the technician coming out on Monday.

I was devastated to receive this message from Hanlie, specially since I was told by the Linteg technicians that they are working on Saturdays & they are willing to come tomorrow.

I'm disgusted by the poor services because I can't work from home & I've paid for the service but I'm not getting it. I was also told that I won't be getting any refund or a goodwill gesture since I haven't had connection since Monday.

I was also told that this query will be treated as a priority but I don't think it's been treat that way & I'm not too sure if I'm getting this run around due to me being a black person. I strongly believe that if this issue was reported by a white person, it would have been treated as high priority & it would have been long sorted out.

Extremely terrible service from Linteg Fibre & I would never recommend anyone to sign up with Linteg, especially black people because it seems like they don't take or connection issues that we report to them seriously.