SJ
Sinethemba J

1 reviews | Active since Jan 2023

27 Aug 2023, 22:32

Disconnection before payment

Linteg Fiber has consistently every month before the month ends the network is disconnected but wants us to pay a month when we only used for two weeks but it very quick to cut of our line when is not paid. They must their end of bargain as network providers

0
Replies (5)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply28 Aug 2023, 10:05
Official
Good day Sinethemba
Thank you for reaching out. The fibre in your area has not dropped and you are currently active with your ISP. Please confirm the lights you see on your router and ONU
SJ
Sinethemba J's update28 Aug 2023, 13:02
Reviewer Update
There is no communication whatsoever WhatsApp chat’s don’t work at all and emails same thing the router is still orange. And we have to use airtime to call you.
SJ
Sinethemba J's update28 Aug 2023, 13:57
Reviewer Update
The Area is Birch Acres and it has offline since 17 August
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply28 Aug 2023, 14:40
Official
Please note that Birch Acres is not down. A support agent will be in contact with you shortly to do first line checkes. Please expect a call from ***
SJ
Sinethemba J's update29 Aug 2023, 10:29
Reviewer Update
Still offline and no one has contacted me on when is connection coming back but sent a message saying we must pay before the first. What ridiculous service is this with so much to pay but little speed utterly pathetic I must say