1 reviews | Active since Jan 2019
Consistent Downtimes, Inconsistent Service: An Honest Review
My experience with Linteg Fibre (Pty) Ltd has been a roller coaster of frustration and disappointment. While their marketing promises high-speed internet and reliable connectivity, the reality is a far cry from expectations.
One of the most glaring issues is the consistent downtime that plague their service every month. It seems like clockwork – just as the end of the month approaches, so does another bout of service disruption. This has become an unfortunate routine that I, and presumably many others, have come to anticipate.
The downtime not only disrupts daily activities but also hinders productivity, especially for those who depend heavily on a stable internet connection for work. Despite reporting these issues regularly to the customer service team, the responses have been lackluster at best. The explanations given are generic, often blaming external factors without a concrete plan to address the recurring problem.
It's disheartening to see such promptness in collecting payments when the service itself is so unreliable. This inconsistency between their eagerness to get paid and their inability to provide a stable internet connection raises serious concerns about their priorities as a service provider.
In an era where internet connectivity is crucial for both personal and professional activities, the unreliability of Linteg Fibre (Pty) Ltd is not only inconvenient but also unacceptable. Customers deserve a service that aligns with the promises made during the subscription, and unfortunately, Linteg Fibre (Pty) Ltd falls short in delivering on those promises.
While I appreciate the occasional attempts by their customer service team to address the issues, it's clear that a more comprehensive and effective solution is needed. Until then, I cannot recommend Linteg Fibre (Pty) Ltd to anyone seeking a reliable and consistent internet service.
Thank you for reaching out. The constant downtimes have been caused by a third party provider, which unfortunately affected our customers.
At no point do we wish to have our customers without service. We do apologise for any inconvenience that was caused during the outages in your area.
Thank you for reaching out. The constant downtimes have been caused by a third party provider, which unfortunately affected our customers.
At no point do we wish to have our customers without service. We do apologise for any inconvenience that was caused during the outages in your area.
