RH
Ricardo H

1 reviews | Active since Feb 2022

19 Feb 2022, 20:28

BS service

I am utterly disappointed in the lack of service from Linteg when we signed up we were promised the world but lately it has been a, disaster.. Do you for one moment think that we sign up for the fun of having a fibre connection or should I say disconnection as for the most part of this, month we had no internet connection and when you enquire there is always some kind of fibre break or maintenance or server that crashed.. We are paying for a service, and expect to get one.. You dont even have the decency to answer my calls.. If the connection is some of the devices still don't have connectivity but instead of sending someone out you tend to ignore me.. I had it with this, pathetic service.. 😠😠😠😠😠

0
Replies (1)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply07 Mar 2022, 08:01
Official
Good morning Ricardo, we apologise for any inconvenience caused. Unfortunately, we had an unforeseen issue when the server crashed and rectified it as soon as we possibly could. We were also experience high call volumes during this time but communication was sent out to residents that explained the current situation. We apologise once again for the downtime but it has all been rectified. 

Should you experience any further queries please don't hesitate to email us at *** and we will gladly assist you. 

Kind Regards, 
The Linteg Team