LM
Lebs M

1 reviews | Active since Jul 2022

11 Jul 2022, 14:42

Beke le beke🍺🍻πŸ₯‚πŸΎ

If you think the government sucks with service delivery, try lingteg!!!

πŸ˜‚πŸ˜­πŸ˜­

It's like they said, "Hold my beer 🍻"

from now on:

-If anyone calls, put them on hold for 10 mins and if they still waiting tell them you'll call them back.

-Should they call before you call them back, tell them the matter is escalated.

-Lets have a WhatsApp line neh?! but automate it to transfer them to no-one every 24 hours.

-Send an SMS it must say, 'Good day valued Linteg customers, please be advised due to Afrihost's affected servers we are currently unable to send or receive emails. Kindly contact our call centre on *** for any queries. We apologies for any inconvenience caused.

Kind regards, The Linteg Team'

-Remember though, if anyone calls?

0
Replies (2)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply21 Oct 2022, 14:23
Official
Good Day 
We apologise for the delayed response. Has your issue been resolved? 
LM
Lebs M's update24 Oct 2022, 18:17
Reviewer Update
I've stopped trying to get hold of you guys.

An agent randomly called last Tuesday since there was a outage in my area and I told them its been 4 months now and I still don't have internet they sent a technician to come have a look at the problem on Wed, and since its a maintenance issue he logged a call with the maintenance team, who were here the following day. Which was very impressive and I will give credit the response time has/is improving. However they got here took pictures to prove they were here and once it started raining they left and said they'll be back on Friday and off they went.