MD
Mandlenkosi D
1 reviews | Active since Jun 2023
11 Jun 2023, 17:39
Bad Service / No internet for days
I have not had any internet since Thursday and calling is useless as they do not answer their phones and let us even get to the emails part. It is shocking, It is like Linteg Fibre does not exist and I sometimes work from home meaning I could not work for 2 days last week. Next thing I get an email to register with Be Broadband and there were prior communication from Linteg Fibre. have to say the service is very bad.
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Replies (2)0
Replies (2)
Linteg Fibre (Pty) Ltd's replyOfficial
12 Jun 2023, 13:09Good Day
The current issue with your connection is that your previous ISP (V and D)is no longer trading on the Linteg network. Communication was sent out to all V and D customers informing them that they need to reapply with a new ISP.
You will need to reapply with another ISP on the Linteg network to get re-connected, hence Be Broadband has sent you an email with a link.
The current issue with your connection is that your previous ISP (V and D)is no longer trading on the Linteg network. Communication was sent out to all V and D customers informing them that they need to reapply with a new ISP.
You will need to reapply with another ISP on the Linteg network to get re-connected, hence Be Broadband has sent you an email with a link.
Linteg Fibre (Pty) Ltd's reply12 Jun 2023, 13:09
Official
Good Day
The current issue with your connection is that your previous ISP (V and D)is no longer trading on the Linteg network. Communication was sent out to all V and D customers informing them that they need to reapply with a new ISP.
You will need to reapply with another ISP on the Linteg network to get re-connected, hence Be Broadband has sent you an email with a link.
The current issue with your connection is that your previous ISP (V and D)is no longer trading on the Linteg network. Communication was sent out to all V and D customers informing them that they need to reapply with a new ISP.
You will need to reapply with another ISP on the Linteg network to get re-connected, hence Be Broadband has sent you an email with a link.
MD
Mandlenkosi D's updateReviewer Update
13 Jun 2023, 09:15Good Day
I was never informed that I will have to reapply with the new ISP. Besides when you know there are changes coming, a normal company would have tried make it smoother for their customers. I have paid for June already and that has not been addressed if I will be paying again with Be Broadband or how it is going to work. Be Broadband sent the email on Friday evening and I have been disconnected since Thursday last week and still not connected. Personally, I will not be recommending your services.
I was never informed that I will have to reapply with the new ISP. Besides when you know there are changes coming, a normal company would have tried make it smoother for their customers. I have paid for June already and that has not been addressed if I will be paying again with Be Broadband or how it is going to work. Be Broadband sent the email on Friday evening and I have been disconnected since Thursday last week and still not connected. Personally, I will not be recommending your services.
MD
Mandlenkosi D's update13 Jun 2023, 09:15
Reviewer Update
Good Day
I was never informed that I will have to reapply with the new ISP. Besides when you know there are changes coming, a normal company would have tried make it smoother for their customers. I have paid for June already and that has not been addressed if I will be paying again with Be Broadband or how it is going to work. Be Broadband sent the email on Friday evening and I have been disconnected since Thursday last week and still not connected. Personally, I will not be recommending your services.
I was never informed that I will have to reapply with the new ISP. Besides when you know there are changes coming, a normal company would have tried make it smoother for their customers. I have paid for June already and that has not been addressed if I will be paying again with Be Broadband or how it is going to work. Be Broadband sent the email on Friday evening and I have been disconnected since Thursday last week and still not connected. Personally, I will not be recommending your services.