DM
Dineo M
1 reviews | Active since Nov 2014
11 Jan 2023, 17:01
Bad network and service
I have been having a bad network for the past 2 weeks and I work from home. I have reported this issue via email and was forced to call in 3 times today and the issue is still not resolved. I am not sure what the issue is even. The consultants I talk to just tell them they are looking into it and resetting my router but nothing is changing. I can't finish my meetings without getting cut off or freezing.
I am stuck with this service provider because it is the only service provider in my estate. The level of incompetence is affecting my work. I would not recommend them.
Helpful (0)
Replies (2)0
Replies (2)
Linteg Fibre (Pty) Ltd's replyOfficial
12 Jan 2023, 10:00Good day Dineo
We apologise for the inconvenience caused. Please note that a technician has been scheduled to your residence for tomorrow.
We apologise for the inconvenience caused. Please note that a technician has been scheduled to your residence for tomorrow.
Linteg Fibre (Pty) Ltd's reply12 Jan 2023, 10:00
Official
Good day Dineo
We apologise for the inconvenience caused. Please note that a technician has been scheduled to your residence for tomorrow.
We apologise for the inconvenience caused. Please note that a technician has been scheduled to your residence for tomorrow.
DM
Dineo M's updateReviewer Update
13 Jan 2023, 16:02It is the end of my working day and your technical still hasn't been here. I have called your offices 3 times today and everything I am told that he is in the estate working on other cases. How many technicians do you have? I need this internet sorted, changed or removed because I have not been able to do any work. Your poor service is unacceptable.
DM
Dineo M's update13 Jan 2023, 16:02
Reviewer Update
It is the end of my working day and your technical still hasn't been here. I have called your offices 3 times today and everything I am told that he is in the estate working on other cases. How many technicians do you have? I need this internet sorted, changed or removed because I have not been able to do any work. Your poor service is unacceptable.