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Daphne M
1 reviews | Active since Apr 2016
04 Apr 2023, 15:11
BAD EXPERIENCE
BAD BAD EXPERIENCE It always have problems every month and take 2 - 3 days to be resolve. T=You're expected to pay for your service in full even though at some point it was offline. It's very disappointing indeed.
Helpful (0)
Replies (5)0
Replies (5)
Linteg Fibre (Pty) Ltd's replyOfficial
05 Apr 2023, 11:18Good day Daphne
How can we assist?
How can we assist?
Linteg Fibre (Pty) Ltd's reply05 Apr 2023, 11:18
Official
Good day Daphne
How can we assist?
How can we assist?
DM
Daphne M's updateReviewer Update
05 Apr 2023, 11:48My service has been suspended 03/04/2023 but I have paid my monthly account dd 29/03/2023.
Tried to contact accounts several times with no answer and send accounts my proof of payment but still no help. I urgently need assistance with connections.
Tried to contact accounts several times with no answer and send accounts my proof of payment but still no help. I urgently need assistance with connections.
DM
Daphne M's update05 Apr 2023, 11:48
Reviewer Update
My service has been suspended 03/04/2023 but I have paid my monthly account dd 29/03/2023.
Tried to contact accounts several times with no answer and send accounts my proof of payment but still no help. I urgently need assistance with connections.
Tried to contact accounts several times with no answer and send accounts my proof of payment but still no help. I urgently need assistance with connections.
Linteg Fibre (Pty) Ltd's replyOfficial
05 Apr 2023, 11:52Please note that Linteg does not suspend clients nor handle any account related queries.
We manage the infrastructure/equipment on the ground. The matter has been escalated to your ISP. Please expect a call shortly.
We apologise for the inconvenience this may have caused.
We manage the infrastructure/equipment on the ground. The matter has been escalated to your ISP. Please expect a call shortly.
We apologise for the inconvenience this may have caused.
Linteg Fibre (Pty) Ltd's reply05 Apr 2023, 11:52
Official
Please note that Linteg does not suspend clients nor handle any account related queries.
We manage the infrastructure/equipment on the ground. The matter has been escalated to your ISP. Please expect a call shortly.
We apologise for the inconvenience this may have caused.
We manage the infrastructure/equipment on the ground. The matter has been escalated to your ISP. Please expect a call shortly.
We apologise for the inconvenience this may have caused.
Linteg Fibre (Pty) Ltd's replyOfficial
05 Apr 2023, 12:02Your ISP has restored your services.
Linteg Fibre (Pty) Ltd's reply05 Apr 2023, 12:02
Official
Your ISP has restored your services.
DM
Daphne M's updateReviewer Update
05 Apr 2023, 13:57Thank you for the quick response.
DM
Daphne M's update05 Apr 2023, 13:57
Reviewer Update
Thank you for the quick response.