NK
Nomoya K
1 reviews | Active since Nov 2019
18 Feb 2022, 19:52
Absurd fibre connection and service
Poor Service and because they have ISP rights in Cosmo City we are stuck with them. How is this even possible in a democratic country. We pay for excuses and supoort sms's telling us they are aware services are down. Every other day there is something wrong. We don't go a full week enjoying connection and their prices are quite steep for this poor service. It's ridiculous to say the least
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Linteg Fibre (Pty) Ltd's replyOfficial
22 Feb 2022, 08:13Good morning Nomoya,
We apologies for any inconvenience caused due to the outage in Cosmo City. There are power issues within the area that causes our equipment to have failures and become faulty. We also rely on a third party to provide backhaul to us that also goes down and then we have to log a ticket which was the case this day. Linteg have decided to install a redundant link within the area so that when the one backhaul link goes down we can automatically switch the area over to the second link so that services can be restored.
Please note we are a Fibre Network Operator (FNO). We have a variety of Internet Service Provider (ISPs) that you can choose from on our network.
Kind Regards,
The Linteg Team
We apologies for any inconvenience caused due to the outage in Cosmo City. There are power issues within the area that causes our equipment to have failures and become faulty. We also rely on a third party to provide backhaul to us that also goes down and then we have to log a ticket which was the case this day. Linteg have decided to install a redundant link within the area so that when the one backhaul link goes down we can automatically switch the area over to the second link so that services can be restored.
Please note we are a Fibre Network Operator (FNO). We have a variety of Internet Service Provider (ISPs) that you can choose from on our network.
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply22 Feb 2022, 08:13
Official
Good morning Nomoya,
We apologies for any inconvenience caused due to the outage in Cosmo City. There are power issues within the area that causes our equipment to have failures and become faulty. We also rely on a third party to provide backhaul to us that also goes down and then we have to log a ticket which was the case this day. Linteg have decided to install a redundant link within the area so that when the one backhaul link goes down we can automatically switch the area over to the second link so that services can be restored.
Please note we are a Fibre Network Operator (FNO). We have a variety of Internet Service Provider (ISPs) that you can choose from on our network.
Kind Regards,
The Linteg Team
We apologies for any inconvenience caused due to the outage in Cosmo City. There are power issues within the area that causes our equipment to have failures and become faulty. We also rely on a third party to provide backhaul to us that also goes down and then we have to log a ticket which was the case this day. Linteg have decided to install a redundant link within the area so that when the one backhaul link goes down we can automatically switch the area over to the second link so that services can be restored.
Please note we are a Fibre Network Operator (FNO). We have a variety of Internet Service Provider (ISPs) that you can choose from on our network.
Kind Regards,
The Linteg Team