1 reviews | Active since Oct 2017
Appalling service
This provider is a joke, I requested a top-up on my data previously then later was informed that it was rejected due to delay in payment, the money was deposited then after the pull the: We are having issues with top-up service currently, so i requested the money be reversed into the account. So this month I got an error that stated I had already requested a top up when I had not, took it up with the technical team they processed the invoice while i had the access amount as the balance form the reversed payment from last month. The invoice apparently was processed as my acount showed the amount was deducted but the statements state overdue fine that happens as they say ignore if paid, but I dont see my data being loaded at all. How bad can this get?
Dear N#@,
Kindly note that top-ups have been put on hold until further notice. However, you still have R161.00 credit that you can use for your next billing.
This again has become their service quality that seems to only notify me only when I have proceeded with chasing up after a top-up request which has never been successful, even last month this was the issue without prior user notifications.
Dear N#@,
Kindly note that top-ups have been put on hold until further notice. However, you still have R161.00 credit that you can use for your next billing.
This again has become their service quality that seems to only notify me only when I have proceeded with chasing up after a top-up request which has never been successful, even last month this was the issue without prior user notifications.