RS
Rish S

1 reviews | Active since Aug 2020

08 Aug 2020, 11:19

Yes

I ever regret my decision to use link africa as my ISP to connect fibre, since the 16/07/2020 until today im still not connected. You pay them the funds upfront, so they really care afterwards, i tried calling numerous times to follow up, cant get a hold of them most of the time, they promise to call you back, that doest happen. If i can use the word horrible and pathetic services that they render. Please dont ever use them..

0
Replies (2)
Link Africa
Link Africa's reply11 Aug 2020, 10:48
Official
Hi Rish, we are sorry to hear about your experience. Could you please send through your physical address so we can get our team to investigate what is holding up your connection. Please note the Link Africa is not an ISP, but the fibre infrastructure owner. Which ISP have you got a contract with? 
Link Africa
Link Africa's reply11 Aug 2020, 10:49
Official
Please be assured that we will do our best to improve your experience when dealing with us.