Terrible service

Wee ordered our fibre line through Mweb on 9 December 2019. Got a message that the installation would take place on Saturday 14 December. Nobody arrived for the installation. After the December shut down I EVENTUALLY got through to somebody on the phone on 20 January 2020. Installation finally took place on 23 January. Now on 28 January I still have not got internet. I call Mweb for an update on my activation and they tell me it is Link Africa that is holding up the process and I must call them directly to speed things up. Now for the fun part of trying to get somebody to answer the phones. I have been calling all day and only got through once and got cut off. 2 week lee time on line installation turned out to be 6.5 weeks. 24 to 48 hour lee time on activation has turned out to be more that 72 hours and counting. I would not recommend anybody to use Link Africa as a fibe line agent.