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kathy.ankiah kathy.ankiah
1 reviews | Active since Aug 2016
02 Aug 2021, 13:46
Poor and frustrating service
Poor service. Link Africa came through on the 22 July 2021 and installed our fibre line at the Bluff. Today is the 2nd of August 2021 and still no activation. We have had Fibre previously from open serve at our old address in Chatsworth and we were live within 24 hours. Service is horrid! Wish there was another service provider in the Bluff area. Would not recommend.
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Link Africa's replyOfficial
19 Jan 2022, 11:49Hi Kathy, we are so sorry for the lack of response & frustration you have exprienced. Link Africa has sold their FTTH network to MetroFibre & the transition has not been smooth. We have had an influx of calls during this time & apologize for the inconvenience caused during the cut over. We hope your issue has been resolved with your ISP & that you have been reconnected.
Link Africa's reply19 Jan 2022, 11:49
Official
Hi Kathy, we are so sorry for the lack of response & frustration you have exprienced. Link Africa has sold their FTTH network to MetroFibre & the transition has not been smooth. We have had an influx of calls during this time & apologize for the inconvenience caused during the cut over. We hope your issue has been resolved with your ISP & that you have been reconnected.