Not impressed with this service

I have received the worst service from LinkAfrica. They made arrangements to install our fibre on Thursday, they showed up and installed, due to the rain they advised they would come back the following day to finish off (red light was flashing, where it should be green). I took off work the Friday again to be home while they install, they were a no show! I called the number they used to find out where they were and I was promised they would still make their way, but this too was a lie. The weekend when by with no communication. I sent a message on Monday asking when they would come and I was again promised they would come, no show once again. Finally on Tuesday they arrived (from Thursday I had to take off work to accommodate them). I decided to forget about the past and be grateful that they finally will sort out our connection. They got the light to flash green and I was then told that the office has to now link our connect to our service provider and it will take 24hours. Last night I saw someone busy with the fibre box outside, I assumed this was to fix our connect finally, to my surprise we woke up to a red flashing light once again!