LB
Leoni B
1 reviews | Active since Jul 2019
20 Oct 2020, 12:17
Link Africa Fibre service
Absolute worst service delivery! We have been waiting for a fibre line activation since 29 September 2020. Link Africa doesn't respond to emails, calls or messages on their website. Their own policy says activation takes 48 hours to 2 weeks... We are at 3 weeks now...
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Replies (3)
Link Africa's replyOfficial
21 Oct 2020, 09:11Hi Leoni, we are sorry to hear that you have had a less than satisfactory experience. Please send through your Address & contact number via FB Inbox. We would love to get this resolved for you. Is this in connection with Clifford's query?
Link Africa's reply21 Oct 2020, 09:11
Official
Hi Leoni, we are sorry to hear that you have had a less than satisfactory experience. Please send through your Address & contact number via FB Inbox. We would love to get this resolved for you. Is this in connection with Clifford's query?
LB
Leoni B's updateReviewer Update
22 Oct 2020, 11:33and still...no service...we have passed the 3 week mark...
LB
Leoni B's update22 Oct 2020, 11:33
Reviewer Update
and still...no service...we have passed the 3 week mark...
Link Africa's replyOfficial
22 Oct 2020, 13:44Hi Leoni, we have battled to get in contact with Clifford. We managed to chat to him today. We need to do a re-configuration which has been escalated and we hope to have you up and running shortly.
Link Africa's reply22 Oct 2020, 13:44
Official
Hi Leoni, we have battled to get in contact with Clifford. We managed to chat to him today. We need to do a re-configuration which has been escalated and we hope to have you up and running shortly.