Link Africa fibre

On the 19th of february i contacted the isp VIVA to get fibre installed in my home. They handled everything well and was in order, but it took over 2 weeks for link africa to send a team to install the line. Its now been over a month since everything was set in motion and we're still waiting for "ftth material" to be delivered by link africa. Their call centre or whatever its supposed to be is atrocious, when they actually answer. I was given mohammeds number but cant reach him(straight to voicemail), meanwhile linkafrica is clueless as to anything regarding my line. Really horrible service, cancelled our previous line thinking it wouldnt take more than 2 to 3 weeks and yet here we are. The only saving grace to all this is VIVAs ***nor, who's been a tremendous help in handling everything.