GB
Gerry B

1 reviews | Active since Jan 2016

17 Jan 2022, 10:38

Lime24 pathetic service.

Lime24's service is terrible. it has almost been a week since my loan was approved and still did not get any funds. The one Lime24 post by themselves said they migrated to another payment server. Well firstly, if this was the case they should have updated the website with this as a notice so people would be aware of this so called migration delay. Secondly, if this was the case and you spend a week trying to fix a system, you should honestly review your IT staff. I am in the IT profession as well and if I were to take a week to fix a system I would be jobless.

You failed to even respond to a single email sent, phoning the support line failed as well as no one answers and you get a message saying mailbox is full.

Pathetic service, worst I experienced in my life.

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Replies (1)
Lime Loans South Africa
Lime Loans South Africa's reply14 Feb 2022, 15:12
Official
 
Dear Client, We sincerely apologize for the negative experience that you had with our Services. We understand that our team was not helpful in resolving your issues and we didn't provide the level of services that you expected. For any queries please do send them to  *** or  DM us on Facebook for quick response. Team Lime