Based on recent customer reviews, Lime Loans South Africa draws sharp criticism for post-settlement administration and contactability. Customers repeatedly report that fully paid accounts still reflect as defaults or missed payments on their credit profiles, with disputes reopening and paid-up letters almost impossible to obtain. Unanswered phone lines, ignored emails and the handover of collections to Century Financial Services deepen frustration. A smaller group of borrowers praise the quick, hassle free application, step by step updates during approval and the absence of upfront fees, suggesting the lending process outperforms the aftercare.
TrustIndex
2.4
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Lime Loans South Africa
What do customers say about Lime Loans South Africa?
Based on recent customer reviews, Lime Loans South Africa draws sharp criticism for post-settlement administration and contactability. Customers repeatedly report that fully paid accounts still reflect as defaults or missed payments on their credit profiles, with disputes reopening and paid-up letters almost impossible to obtain. Unanswered phone lines, ignored emails and the handover of collections to Century Financial Services deepen frustration. A smaller group of borrowers praise the quick, hassle free application, step by step updates during approval and the absence of upfront fees, suggesting the lending process outperforms the aftercare.
Is Lime Loans South Africa trustworthy?
Lime Loans South Africa has a TrustIndex of 2.4 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Lime Loans South Africa across 314 total reviews. How is the TrustIndex calculated? →
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2020
Poor customer service
I have been trying to get a confirmation of no debt/prescription letter from Lime loans but I have not been successful. Their phone is never answered, and emails are not responded to. Can we have contact details that actually work.
1 reviews | Active since Nov 2020
Poor customer service
I have been trying to get a confirmation of no debt/prescription letter from Lime loans but I have not been successful. Their phone is never answered, and emails are not responded to. Can we have contact details that actually work.
1 reviews | Active since Nov 2025
Unhappy client
I am not happy at all , they debited the amount I was owing on the 15th of december but when I log into my acconut to check if it was updated it still show as if I never paid. I did send an email proving I was debited and no one responded, we are in March now and there number doesn't go through still and this Lime is showing negatively on my credit profile.
1 reviews | Active since Nov 2025
Unhappy client
I am not happy at all , they debited the amount I was owing on the 15th of december but when I log into my acconut to check if it was updated it still show as if I never paid. I did send an email proving I was debited and no one responded, we are in March now and there number doesn't go through still and this Lime is showing negatively on my credit profile.
1 reviews | Active since Mar 2026
Paid-Up Lime Loans Account Reinstated as Default – Unable to Apply for Credit
I am extremely frustrated and stressed due to ongoing issues with Lime Loans. I settled my Lime Loans account in full in November 2025. After settlement, the account was still reflecting as a default on my credit bureau. I called multiple times requesting that my credit profile be updated. I was then advised to log a formal dispute. I followed the process and had to wait three months for the investigation to be completed. In February 2026, I received confirmation from Experian that the dispute was resolved in my favour and that my credit report had been updated accordingly. Now, to my absolute shock, the same Lime Loans account has reappeared on my credit bureau as a default listing. This is severely affecting me — I am currently unable to apply for credit because of this incorrect listing. This situation is unacceptable. I have already gone through the dispute process once, waited months for correction, and received confirmation that the matter was resolved. I should not have to repeat this process again for the same paid-up account. I urgently request that Lime Loans: Immediately remove the incorrect default listing from all credit bureaus. Provide written confirmation that the account has been permanently corrected. Explain how this error occurred after the dispute was resolved in my favour. This ongoing issue is causing significant stress and negatively impacting my financial standing. I expect this matter to be resolved urgently. I look forward to immediate assistance.
1 reviews | Active since Mar 2026
Paid-Up Lime Loans Account Reinstated as Default – Unable to Apply for Credit
I am extremely frustrated and stressed due to ongoing issues with Lime Loans. I settled my Lime Loans account in full in November 2025. After settlement, the account was still reflecting as a default on my credit bureau. I called multiple times requesting that my credit profile be updated. I was then advised to log a formal dispute. I followed the process and had to wait three months for the investigation to be completed. In February 2026, I received confirmation from Experian that the dispute was resolved in my favour and that my credit report had been updated accordingly. Now, to my absolute shock, the same Lime Loans account has reappeared on my credit bureau as a default listing. This is severely affecting me — I am currently unable to apply for credit because of this incorrect listing. This situation is unacceptable. I have already gone through the dispute process once, waited months for correction, and received confirmation that the matter was resolved. I should not have to repeat this process again for the same paid-up account. I urgently request that Lime Loans: Immediately remove the incorrect default listing from all credit bureaus. Provide written confirmation that the account has been permanently corrected. Explain how this error occurred after the dispute was resolved in my favour. This ongoing issue is causing significant stress and negatively impacting my financial standing. I expect this matter to be resolved urgently. I look forward to immediate assistance.