Beware: Paid in Full, No Delivery, No Refund – LilyCo Fails Customers”

I placed my order with Lilyco Designs in George, South Africa, on 19 January 2026 and was promised shipment by 27 February. Despite paying in full, my dress has still not arrived. Multiple promises to ship have been postponed with excuses like personal issues or illness, and I’ve received no proactive communication from the team. I have asked for a refund but have received no response or update regarding that. Other customers should be careful when dealing with this business. I understand challenges, but client service and transparency are non-negotiable. I hope Lilyco addresses this issue seriously.