KP
Katlego P
1 reviews | Active since Jan 2022
18 Jan 2022, 13:53
They're a ****.
This company is a complete ****, I ordered 2 items from them back in October of 2021 it's now 2022 and still I haven't received by package. When I try to track the package it's "plane entered the port" for months it's been like that. When I email them all they say is some orders take 2 months to arrive, when I email them again is some orders take 20 days to arrive. They always have an excuse. I would not recommend them to anyone. They're ********.
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Light In The Box's replyOfficial
22 Jan 2022, 16:16Hi,
Thank you for reaching out to us. I am sorry that you have been waiting for your order all this time, it's highly unusual that the package still wasn't delivered. Rest assured that the logistic department is continuing to monitor this with the carrier. You can follow the package on the link below:
https://t.17track.net/en#nums=RV***CN&fc=0
We have send you an email (ticket #***4) to further assist you with the delivery. You'll be hearing from us shortly, once we'd have received more details from the carrier.
Thank you for your patience and support!
LightInTheBox Customer Service Team
Thank you for reaching out to us. I am sorry that you have been waiting for your order all this time, it's highly unusual that the package still wasn't delivered. Rest assured that the logistic department is continuing to monitor this with the carrier. You can follow the package on the link below:
https://t.17track.net/en#nums=RV***CN&fc=0
We have send you an email (ticket #***4) to further assist you with the delivery. You'll be hearing from us shortly, once we'd have received more details from the carrier.
Thank you for your patience and support!
LightInTheBox Customer Service Team
Light In The Box's reply22 Jan 2022, 16:16
Official
Hi,
Thank you for reaching out to us. I am sorry that you have been waiting for your order all this time, it's highly unusual that the package still wasn't delivered. Rest assured that the logistic department is continuing to monitor this with the carrier. You can follow the package on the link below:
https://t.17track.net/en#nums=RV***CN&fc=0
We have send you an email (ticket #***4) to further assist you with the delivery. You'll be hearing from us shortly, once we'd have received more details from the carrier.
Thank you for your patience and support!
LightInTheBox Customer Service Team
Thank you for reaching out to us. I am sorry that you have been waiting for your order all this time, it's highly unusual that the package still wasn't delivered. Rest assured that the logistic department is continuing to monitor this with the carrier. You can follow the package on the link below:
https://t.17track.net/en#nums=RV***CN&fc=0
We have send you an email (ticket #***4) to further assist you with the delivery. You'll be hearing from us shortly, once we'd have received more details from the carrier.
Thank you for your patience and support!
LightInTheBox Customer Service Team