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wanda.meyer wanda.meyer

1 reviews | Active since Jun 2016

08 Dec 2021, 08:17

Stay far away from Light In The Box

Stay far away from Light In The Box. Delivery took more than 2 months, the products were not at all as advertised, horrible quality, horrible service AND I had to pay an additional R400+ to get my parcel, after already paying a lot for delivery. I'll never order from them again. Shein and PatPat all the way!!!

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Replies (1)
Light In The Box
Light In The Box's reply10 Dec 2021, 13:05
Official
Hello Wanda,

Thank you for leaving a review for our store.  I regret reading that your order wasn't satisfactory,    We stand behind our products and customer satisfaction is our number #1 priority.  In case there are problems with your order, then we will take full responsibility.   Can you please tell us your order number? This will allow me to have a look at your case. We also have a dedicated customer service that can be reached 24/7 from within the website. 

We are looking forward helping you with this!
LightInTheBox Customer Service Team