NR
Natale R
1 reviews | Active since Dec 2021
30 Dec 2021, 10:42
Stay clear of Light in the Box
2 days after I ordered an item from Light in the Box 6 unauthorised payments of different amounts were deducted from Tunehub247GO and VIPDeals365, two companies I have no connection with. Clearly their security with my details are not trustworthy. Stay away from them
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Light In The Box's replyOfficial
30 Dec 2021, 16:45Hi Natale,
Thanks for leaving a comment. I'm sorry to read about the charges on your bank account, from which we would like to distance ourselves, since all personal information, including credit card number, name, and address is 100% secure and encrypted, so it cannot be accessed by third parties. All payments are encrypted through our 3-D Secure servers. Please read more about our security on this page below:
https://www.lightinthebox.com/knowledge-base/?page_key=3-D-PC&prm=1.34.145.0
For any other issues you can contact our customer service from within your account.
Happy to be at your service!
LightInTheBox Customer Service Team
Thanks for leaving a comment. I'm sorry to read about the charges on your bank account, from which we would like to distance ourselves, since all personal information, including credit card number, name, and address is 100% secure and encrypted, so it cannot be accessed by third parties. All payments are encrypted through our 3-D Secure servers. Please read more about our security on this page below:
https://www.lightinthebox.com/knowledge-base/?page_key=3-D-PC&prm=1.34.145.0
For any other issues you can contact our customer service from within your account.
Happy to be at your service!
LightInTheBox Customer Service Team
Light In The Box's reply30 Dec 2021, 16:45
Official
Hi Natale,
Thanks for leaving a comment. I'm sorry to read about the charges on your bank account, from which we would like to distance ourselves, since all personal information, including credit card number, name, and address is 100% secure and encrypted, so it cannot be accessed by third parties. All payments are encrypted through our 3-D Secure servers. Please read more about our security on this page below:
https://www.lightinthebox.com/knowledge-base/?page_key=3-D-PC&prm=1.34.145.0
For any other issues you can contact our customer service from within your account.
Happy to be at your service!
LightInTheBox Customer Service Team
Thanks for leaving a comment. I'm sorry to read about the charges on your bank account, from which we would like to distance ourselves, since all personal information, including credit card number, name, and address is 100% secure and encrypted, so it cannot be accessed by third parties. All payments are encrypted through our 3-D Secure servers. Please read more about our security on this page below:
https://www.lightinthebox.com/knowledge-base/?page_key=3-D-PC&prm=1.34.145.0
For any other issues you can contact our customer service from within your account.
Happy to be at your service!
LightInTheBox Customer Service Team