STAY AWAY FROM LIGHTNING IN THE BOX

Do NOT ever order from this place. I saw lovely clothes advertised and downloaded the app and ordered.

4 months later still not received.

I made enquiry and they told me address was wrong so goods were not delivered and they instructed courier to destroy parcel.

I checked on the app and address is correct and valid

I asked for refund and they refused because they say it is not their policy.

So I paid, gave CORRECT address, never received goods, items got destroyed by their instruction and no refund.

How is this OK?????