TM
Tukie M
1 reviews | Active since Dec 2021
11 Dec 2021, 22:16
****m
I ordered from light in the Box over two months ago i payed via debit card payment was successful was promised that my shipment would arrive within 25days but nothing they keep changing dates making excuses but nothing am now approaching 3 months And only now am realizing that I've been ****med and ****** of my R800 bucks which i worked hard for These people are ********!!!!!
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Light In The Box's replyOfficial
16 Dec 2021, 14:01Dear Tukie,
Thanks for taking the time to write a comment.
We apologize that you have been waiting for a considerable amount of time. It appears that your parcel arrived in South Africa since the 30th of November. It is currently going through customs, so there seems to be some kind of backlog there. But don't worry, according to our logistic department the package should be released any moment now!
Tracking Information:
http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Thanks for taking the time to write a comment.
We apologize that you have been waiting for a considerable amount of time. It appears that your parcel arrived in South Africa since the 30th of November. It is currently going through customs, so there seems to be some kind of backlog there. But don't worry, according to our logistic department the package should be released any moment now!
Tracking Information:
http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Light In The Box's reply16 Dec 2021, 14:01
Official
Dear Tukie,
Thanks for taking the time to write a comment.
We apologize that you have been waiting for a considerable amount of time. It appears that your parcel arrived in South Africa since the 30th of November. It is currently going through customs, so there seems to be some kind of backlog there. But don't worry, according to our logistic department the package should be released any moment now!
Tracking Information:
http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Thanks for taking the time to write a comment.
We apologize that you have been waiting for a considerable amount of time. It appears that your parcel arrived in South Africa since the 30th of November. It is currently going through customs, so there seems to be some kind of backlog there. But don't worry, according to our logistic department the package should be released any moment now!
Tracking Information:
http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team