KJ
Katlego J
1 reviews | Active since Jan 2022
28 Jan 2022, 09:48
Ridiculous
This is absolutely nonsense and ****...material is low stinking quality at very high prices...and then when you go collect parcel you pay while they charged me online ...what you see is not what you get...
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Replies (1)0
Replies (1)
Light In The Box's replyOfficial
29 Jan 2022, 16:19Hi,
Thank you for writing a review on our page.
We regret that your order wasn't satisfactory, We stand behind our products and customer satisfaction is our number #1 priority. I saw you've ordered 2 jackets, a dress and a belt. Would you please tell me which products you are not satisfied with? The charges are taxes that have been levied by the South African customs agency. Unfortunately, we are unable to estimate customs duties during your ordering process as duties vary per country and they are not always enforced. In fact, some packages will be charged this fee and cannot predict how much it will be since customs and taxation policies vary widely from country to country You can find more information on this on the following link:
https://www.lightinthebox.com/knowledge-base/c1229/a3021.html?prm=1.34.145.0
We have sent you an email (ticket #***7) to help you resolve this. Rest assured we will take full responsibility if any issues can be confirmed.
Awaiting your details,
LightInTheBox Customer Service Team
Thank you for writing a review on our page.
We regret that your order wasn't satisfactory, We stand behind our products and customer satisfaction is our number #1 priority. I saw you've ordered 2 jackets, a dress and a belt. Would you please tell me which products you are not satisfied with? The charges are taxes that have been levied by the South African customs agency. Unfortunately, we are unable to estimate customs duties during your ordering process as duties vary per country and they are not always enforced. In fact, some packages will be charged this fee and cannot predict how much it will be since customs and taxation policies vary widely from country to country You can find more information on this on the following link:
https://www.lightinthebox.com/knowledge-base/c1229/a3021.html?prm=1.34.145.0
We have sent you an email (ticket #***7) to help you resolve this. Rest assured we will take full responsibility if any issues can be confirmed.
Awaiting your details,
LightInTheBox Customer Service Team
Light In The Box's reply29 Jan 2022, 16:19
Official
Hi,
Thank you for writing a review on our page.
We regret that your order wasn't satisfactory, We stand behind our products and customer satisfaction is our number #1 priority. I saw you've ordered 2 jackets, a dress and a belt. Would you please tell me which products you are not satisfied with? The charges are taxes that have been levied by the South African customs agency. Unfortunately, we are unable to estimate customs duties during your ordering process as duties vary per country and they are not always enforced. In fact, some packages will be charged this fee and cannot predict how much it will be since customs and taxation policies vary widely from country to country You can find more information on this on the following link:
https://www.lightinthebox.com/knowledge-base/c1229/a3021.html?prm=1.34.145.0
We have sent you an email (ticket #***7) to help you resolve this. Rest assured we will take full responsibility if any issues can be confirmed.
Awaiting your details,
LightInTheBox Customer Service Team
Thank you for writing a review on our page.
We regret that your order wasn't satisfactory, We stand behind our products and customer satisfaction is our number #1 priority. I saw you've ordered 2 jackets, a dress and a belt. Would you please tell me which products you are not satisfied with? The charges are taxes that have been levied by the South African customs agency. Unfortunately, we are unable to estimate customs duties during your ordering process as duties vary per country and they are not always enforced. In fact, some packages will be charged this fee and cannot predict how much it will be since customs and taxation policies vary widely from country to country You can find more information on this on the following link:
https://www.lightinthebox.com/knowledge-base/c1229/a3021.html?prm=1.34.145.0
We have sent you an email (ticket #***7) to help you resolve this. Rest assured we will take full responsibility if any issues can be confirmed.
Awaiting your details,
LightInTheBox Customer Service Team