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Mampe M
1 reviews | Active since Dec 2021
18 Dec 2021, 04:37
Poor customer experience
I have since place my order(order no ***) from 18 October 2021 and its still leaving the South African mail processing centre from the 26 of November 2021 till today. No delivery, no updates . I'm disappointed and not planning to buy anything from them ever again. Poor poor service just wondering how is the quality of ordered items
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Light In The Box's replyOfficial
24 Dec 2021, 12:17Hi Mampe,
Thank you for reaching out. I am sorry that you have been waiting all this time, it is highly unusual that you haven't yet received your parcel. Unfortunately the order number you've provided (***) cannot be found in our database. Can you please tell me the correct order or parcel number? Obviously you don't have to be worried, a refund is due in case the parcel would be lost.
Hoping to hear you soon!
LightInTheBox Customer Service Team
Thank you for reaching out. I am sorry that you have been waiting all this time, it is highly unusual that you haven't yet received your parcel. Unfortunately the order number you've provided (***) cannot be found in our database. Can you please tell me the correct order or parcel number? Obviously you don't have to be worried, a refund is due in case the parcel would be lost.
Hoping to hear you soon!
LightInTheBox Customer Service Team
Light In The Box's reply24 Dec 2021, 12:17
Official
Hi Mampe,
Thank you for reaching out. I am sorry that you have been waiting all this time, it is highly unusual that you haven't yet received your parcel. Unfortunately the order number you've provided (***) cannot be found in our database. Can you please tell me the correct order or parcel number? Obviously you don't have to be worried, a refund is due in case the parcel would be lost.
Hoping to hear you soon!
LightInTheBox Customer Service Team
Thank you for reaching out. I am sorry that you have been waiting all this time, it is highly unusual that you haven't yet received your parcel. Unfortunately the order number you've provided (***) cannot be found in our database. Can you please tell me the correct order or parcel number? Obviously you don't have to be worried, a refund is due in case the parcel would be lost.
Hoping to hear you soon!
LightInTheBox Customer Service Team