Paid for but no box

Bought two watches online and paid for it on 8 February 2021.Tracking number provided but when i enquire nothing is forth coming. Three months and still no delivery Order number #***7 Tracking number UV***UZ Delivery address Dairy Wise 5 Roman close Herm**** 7200 Western Cape RSA Motor car parts ordered i received after three weeks from another source . Am i being ****med?