CB
C B

1 reviews | Active since Aug 2021

21 Aug 2021, 02:05

Paid for and not received !

Have not received my parcel ordered in February 2021. It is now August. Contacted them many times they have many excuses. This is a ****, be warned! Poor service.

0
Replies (1)
Light In The Box
Light In The Box's reply22 Aug 2021, 11:58
Official
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. We will take the full responsibility of your problem. 

I had conducted new Ticket ID =***2  in our ticket center and provide solutions for you to fix up the problem. please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know your decision. please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.