SV
Siphiwe V
1 reviews | Active since Jul 2021
28 Jul 2021, 04:16
Never received my order
I ordered a 2 wall papers from this company last year ,, I received only one and when I tell them I did not receive the other one, they said I should go to a local post office to check, until today that matter stayed unresolved, I need my money back
Helpful (0)
Replies (4)0
Replies (4)
Light In The Box's replyOfficial
28 Jul 2021, 07:58Dear Siphiwe Voolo,
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the inconvenience caused. I would like to help. Could you please advise me your Order Number firstly?
As for your case, do you mean that you had went to the post office but could not locate the package of the second wall paper? It is very kind of you if may make a confirmation with us. I will then further check and solve the problem in timely manner.
Thank you for your understanding in advance.
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the inconvenience caused. I would like to help. Could you please advise me your Order Number firstly?
As for your case, do you mean that you had went to the post office but could not locate the package of the second wall paper? It is very kind of you if may make a confirmation with us. I will then further check and solve the problem in timely manner.
Thank you for your understanding in advance.
Light In The Box's reply28 Jul 2021, 07:58
Official
Dear Siphiwe Voolo,
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the inconvenience caused. I would like to help. Could you please advise me your Order Number firstly?
As for your case, do you mean that you had went to the post office but could not locate the package of the second wall paper? It is very kind of you if may make a confirmation with us. I will then further check and solve the problem in timely manner.
Thank you for your understanding in advance.
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the inconvenience caused. I would like to help. Could you please advise me your Order Number firstly?
As for your case, do you mean that you had went to the post office but could not locate the package of the second wall paper? It is very kind of you if may make a confirmation with us. I will then further check and solve the problem in timely manner.
Thank you for your understanding in advance.
SV
Siphiwe V's updateReviewer Update
28 Jul 2021, 21:44my order number is
*** please i need a parcel or my money
*** please i need a parcel or my money
SV
Siphiwe V's update28 Jul 2021, 21:44
Reviewer Update
my order number is
*** please i need a parcel or my money
*** please i need a parcel or my money
SV
Siphiwe V's updateReviewer Update
28 Jul 2021, 21:46 January 10, 2021 | 07:11 PM | Pending
please i need this package
please i need this package
SV
Siphiwe V's update28 Jul 2021, 21:46
Reviewer Update
January 10, 2021 | 07:11 PM | Pending
please i need this package
please i need this package
Light In The Box's replyOfficial
29 Jul 2021, 09:31Dear Siphiwe Voolo,
Thank you for your fast reply. In order to help you, our supervisor had conducted new Ticket ID =***0 in our ticket center and provide solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know which solution you would like to take.
Thank you for your cooperation and support.
Thank you for your fast reply. In order to help you, our supervisor had conducted new Ticket ID =***0 in our ticket center and provide solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know which solution you would like to take.
Thank you for your cooperation and support.
Light In The Box's reply29 Jul 2021, 09:31
Official
Dear Siphiwe Voolo,
Thank you for your fast reply. In order to help you, our supervisor had conducted new Ticket ID =***0 in our ticket center and provide solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know which solution you would like to take.
Thank you for your cooperation and support.
Thank you for your fast reply. In order to help you, our supervisor had conducted new Ticket ID =***0 in our ticket center and provide solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know which solution you would like to take.
Thank you for your cooperation and support.