LightInTheBox is a **** - Do not order from them
I placed an order on 5 Nov for items for Christmas. I have still not received my order. This site is a **** as there is no online help or phone number.
Helpful (0)
Replies (3)0
Replies (3)
Light In The Box's replyOfficial
02 Jan 2025, 06:31Thank you for posting a comment.
We sincerly sorry for the long wait.
Such delays are quite unusual, have you already tried to contact our customer service from your account?
We are afraid that there could be a delivery issue, the logistic department will be eager to have a closer look at this.
Please don't worry, we'll be offering you a straight refund after having received your request. Hoping to hear from you soon!
Please contact our customer service via APP: Account>Help Center>Contact Customer Service for My Order> choose order# and click>View details.
If you still have problem in contacting us, you may send email to *** with your order number and we will make sure your issue is resolved quickly.
We sincerly sorry for the long wait.
Such delays are quite unusual, have you already tried to contact our customer service from your account?
We are afraid that there could be a delivery issue, the logistic department will be eager to have a closer look at this.
Please don't worry, we'll be offering you a straight refund after having received your request. Hoping to hear from you soon!
Please contact our customer service via APP: Account>Help Center>Contact Customer Service for My Order> choose order# and click>View details.
If you still have problem in contacting us, you may send email to *** with your order number and we will make sure your issue is resolved quickly.
Light In The Box's reply02 Jan 2025, 06:31
Official
Thank you for posting a comment.
We sincerly sorry for the long wait.
Such delays are quite unusual, have you already tried to contact our customer service from your account?
We are afraid that there could be a delivery issue, the logistic department will be eager to have a closer look at this.
Please don't worry, we'll be offering you a straight refund after having received your request. Hoping to hear from you soon!
Please contact our customer service via APP: Account>Help Center>Contact Customer Service for My Order> choose order# and click>View details.
If you still have problem in contacting us, you may send email to *** with your order number and we will make sure your issue is resolved quickly.
We sincerly sorry for the long wait.
Such delays are quite unusual, have you already tried to contact our customer service from your account?
We are afraid that there could be a delivery issue, the logistic department will be eager to have a closer look at this.
Please don't worry, we'll be offering you a straight refund after having received your request. Hoping to hear from you soon!
Please contact our customer service via APP: Account>Help Center>Contact Customer Service for My Order> choose order# and click>View details.
If you still have problem in contacting us, you may send email to *** with your order number and we will make sure your issue is resolved quickly.
's updateReviewer Update
02 Apr 2025, 16:36Yoco did respond to my post on Hellopeter and they were able to resolve the issue.
's update02 Apr 2025, 16:36
Reviewer Update
Yoco did respond to my post on Hellopeter and they were able to resolve the issue.
Light In The Box's replyOfficial
03 Apr 2025, 08:04 Thank you for your update! We're glad to hear that Yoco was able to resolve your issue. If you need any further assistance, feel free to reach out. We appreciate your feedback!
Light In The Box's reply03 Apr 2025, 08:04
Official
Thank you for your update! We're glad to hear that Yoco was able to resolve your issue. If you need any further assistance, feel free to reach out. We appreciate your feedback!