1 reviews | Active since Mar 2016
Light in the Box - bad service
Very bad online store, paid for expedited shipping and said it will ship in 3-4 days. Lies. If you are a patient or impatient buyer it’s not worth your money to pay for express shipping. Even the updates are misleading when I checked the actual update on my package it never even left the country of origin with the specified time.
Really really ************* , with generic feedback and all they do is close your inquiry ticket once they respond. I am still waiting on my parcel which I ordered on 1st of July 2021 and paid over R800 for expedited shipping for a 1kg parcel and it’s still not delivered.
You can blame COVID for a lot of things but not for lying and treating your customers like this. I don’t even know who the forwarding agent is in RSA at this point.
In order to help you, I had conducted new Ticket ID =***9 in our ticket center to follow up this case and resolve the problem, in order to meet your satisfaction. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
In order to help you, I had conducted new Ticket ID =***9 in our ticket center to follow up this case and resolve the problem, in order to meet your satisfaction. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
I have the email to prove this from ‘Rebecca’ at customer services.
Guys this is an ************* service. You can’t buy my trust back and I will continue speaking the truth here .
I have the email to prove this from ‘Rebecca’ at customer services.
Guys this is an ************* service. You can’t buy my trust back and I will continue speaking the truth here .