EP
ERIC P
1 reviews | Active since Nov 2021
27 Nov 2021, 09:09
Light in the box.
Bad experience. 2 months later no delivery, no reply on emails - NOT recommended!!!
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Replies (1)
Light In The Box's replyOfficial
05 Dec 2021, 16:03Hello Eric,
Thanks for leaving a review on our page.
We truly apologize that you haven't yet received the package after all this time waiting. Upon verification, I saw that your package arrived on 29th of October in South Africa. Unfortunately, our most economical shipping method doesn't support tracking once having arrived at the destination country.
tracking link:
https://t.17track.net/en#nums=UV***UZ&fc=190072
If not bothersome, can you please check with the post office for more details concerning your package? If the are unable to find your package, the we suggest sending your order a second time through faster shipping. However, if you don't wish to wait any longer, then we will immediately process your refund.
Until this date we didn't receive your emails, it remains unclear how you've tried to contact us. The most easy way to contact us, is by login in to your account and submitting a support ticket. If this was done correctly, then you'll receive a confirmation first, followed by a reply from a customer service representative within the next 24 hours.
We have send you an email (ticket #***8) to further help you with this.
We are looking forward hearing from you,
LightInTheBox Customer Service Team
Thanks for leaving a review on our page.
We truly apologize that you haven't yet received the package after all this time waiting. Upon verification, I saw that your package arrived on 29th of October in South Africa. Unfortunately, our most economical shipping method doesn't support tracking once having arrived at the destination country.
tracking link:
https://t.17track.net/en#nums=UV***UZ&fc=190072
If not bothersome, can you please check with the post office for more details concerning your package? If the are unable to find your package, the we suggest sending your order a second time through faster shipping. However, if you don't wish to wait any longer, then we will immediately process your refund.
Until this date we didn't receive your emails, it remains unclear how you've tried to contact us. The most easy way to contact us, is by login in to your account and submitting a support ticket. If this was done correctly, then you'll receive a confirmation first, followed by a reply from a customer service representative within the next 24 hours.
We have send you an email (ticket #***8) to further help you with this.
We are looking forward hearing from you,
LightInTheBox Customer Service Team
Light In The Box's reply05 Dec 2021, 16:03
Official
Hello Eric,
Thanks for leaving a review on our page.
We truly apologize that you haven't yet received the package after all this time waiting. Upon verification, I saw that your package arrived on 29th of October in South Africa. Unfortunately, our most economical shipping method doesn't support tracking once having arrived at the destination country.
tracking link:
https://t.17track.net/en#nums=UV***UZ&fc=190072
If not bothersome, can you please check with the post office for more details concerning your package? If the are unable to find your package, the we suggest sending your order a second time through faster shipping. However, if you don't wish to wait any longer, then we will immediately process your refund.
Until this date we didn't receive your emails, it remains unclear how you've tried to contact us. The most easy way to contact us, is by login in to your account and submitting a support ticket. If this was done correctly, then you'll receive a confirmation first, followed by a reply from a customer service representative within the next 24 hours.
We have send you an email (ticket #***8) to further help you with this.
We are looking forward hearing from you,
LightInTheBox Customer Service Team
Thanks for leaving a review on our page.
We truly apologize that you haven't yet received the package after all this time waiting. Upon verification, I saw that your package arrived on 29th of October in South Africa. Unfortunately, our most economical shipping method doesn't support tracking once having arrived at the destination country.
tracking link:
https://t.17track.net/en#nums=UV***UZ&fc=190072
If not bothersome, can you please check with the post office for more details concerning your package? If the are unable to find your package, the we suggest sending your order a second time through faster shipping. However, if you don't wish to wait any longer, then we will immediately process your refund.
Until this date we didn't receive your emails, it remains unclear how you've tried to contact us. The most easy way to contact us, is by login in to your account and submitting a support ticket. If this was done correctly, then you'll receive a confirmation first, followed by a reply from a customer service representative within the next 24 hours.
We have send you an email (ticket #***8) to further help you with this.
We are looking forward hearing from you,
LightInTheBox Customer Service Team