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Armandt D

1 reviews | Active since Dec 2021

30 Dec 2021, 00:41

Extremely late shipping and charging more for worse results!

I paid for extra for 20 day shipping on the 3rd of December 2021. It only left China on the 23rd of December. What the hell??? 0/10 would not recommend this company at all!

0
Replies (3)
Light In The Box
Light In The Box's reply30 Dec 2021, 17:06
Official
Hi Armandt,

Thank you for reaching out to our customer service.

I saw you've made an order on the 4th of December, and the package left the warehouse the day after due to the items being readily available in stock at the warehouse. Unfortunately it took a while before the package was loaded on an airplane. After verification, I can tell the package has already arrived locally, the postal services are preparing it for delivery. 

you can track it here:
https://t.17track.net/en#nums=BUFZA***YQ&fc=12081

We have sent you an email (ticket #***3) with further details.      Should you have any questions or doubts, then we'd like to hear from you.

Happy to be at your service!
LightInTheBox Customer Service Team
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Armandt D's update02 Jan 2022, 09:55
Reviewer Update
It was on the 3rd actually. My point is, I paid extra for faster shipping and it was not delivered when expected. So why make that option available and not deliver on time??
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Armandt D's update09 Jan 2022, 15:50
Reviewer Update
My order still has not been delivered!!!