TM
Tebogo M
1 reviews | Active since Sept 2021
10 Sept 2021, 14:37
Dress not arrived and no refund
My wife ordered a dress on the 6th of August and still have not received the item yet, we tracked the order is in Buffalo warehouse, sent whatsapp no respond we want a full refund and how can we get help
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Light In The Box's replyOfficial
16 Sept 2021, 09:54This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused.
I had conducted new Ticket ID =***5 in our ticket center and help you resolve the problem in a professional way. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
I had conducted new Ticket ID =***5 in our ticket center and help you resolve the problem in a professional way. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Light In The Box's reply16 Sept 2021, 09:54
Official
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused.
I had conducted new Ticket ID =***5 in our ticket center and help you resolve the problem in a professional way. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
I had conducted new Ticket ID =***5 in our ticket center and help you resolve the problem in a professional way. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.