JT
John T
1 reviews | Active since Dec 2011
26 Nov 2021, 23:02
Dont order from them
The delay in even shipping the order was two weeks from when it was paid for. I ordered on the 15th of October, they only shipped on the 30th. The shipping prices charged for general postage are ridiculous. At these shipping rates it is simply not worth it. Rather order from Wish, you will get your stuff faster and cheaper with better customer service. The shipping times stated at point of purchase are wildly inaccurate and no concern is placed on any form of service after they have got your money.
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Light In The Box's replyOfficial
05 Dec 2021, 16:17Hi John T,
Thank you for leaving a comment on our page. We truly apologise for the delay of your order.
Unfortunately there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. I understand you have been waiting for a considerable time, according to our logistic manager this package will likely arrive following 2-3 weeks in South Africa.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
We have sent you an email (ticket #***0) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Thank you for leaving a comment on our page. We truly apologise for the delay of your order.
Unfortunately there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. I understand you have been waiting for a considerable time, according to our logistic manager this package will likely arrive following 2-3 weeks in South Africa.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
We have sent you an email (ticket #***0) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Light In The Box's reply05 Dec 2021, 16:17
Official
Hi John T,
Thank you for leaving a comment on our page. We truly apologise for the delay of your order.
Unfortunately there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. I understand you have been waiting for a considerable time, according to our logistic manager this package will likely arrive following 2-3 weeks in South Africa.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
We have sent you an email (ticket #***0) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Thank you for leaving a comment on our page. We truly apologise for the delay of your order.
Unfortunately there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. I understand you have been waiting for a considerable time, according to our logistic manager this package will likely arrive following 2-3 weeks in South Africa.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
We have sent you an email (ticket #***0) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team