DN
Denise N
1 reviews | Active since Aug 2021
04 Aug 2021, 17:23
****************!!
My son ordered and paid for a Huawei band 3 charger in April 2021. He has still not received his order. When he contacted Light in the box, the first time they said to wait another 21 days, the second time to wait until the end of June, the last time he contacted them they told him it's no longer their problem, but rather the postal service. With no further assistance, but they happily took his money. Disgusting!! DISGUSTING!!!!
Helpful (0)
Replies (1)0
Replies (1)
Light In The Box's replyOfficial
05 Aug 2021, 09:51This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused.
I had conducted new Ticket ID =***1 in our ticket center to follow up your case and will help you resolve the problem in a timely manner. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.
I had conducted new Ticket ID =***1 in our ticket center to follow up your case and will help you resolve the problem in a timely manner. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.
Light In The Box's reply05 Aug 2021, 09:51
Official
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused.
I had conducted new Ticket ID =***1 in our ticket center to follow up your case and will help you resolve the problem in a timely manner. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.
I had conducted new Ticket ID =***1 in our ticket center to follow up your case and will help you resolve the problem in a timely manner. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.