MB
Maureen B
1 reviews | Active since Oct 2014
06 Jul 2021, 12:37
Darkness in the box
On 13th March I ordered a watch. Up to now nothing. Every time I contact them via the app it is the same excuse. Please allow another 2 weeks... I have asked for my money back, the answer? Please allow another 2 weeks. It's going for 4 months. I'm deeply disappointed with their service, will take this as a lesson learned. The worst service ever.
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Light In The Box's replyOfficial
07 Jul 2021, 08:40This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction.
I had conducted new Ticket ID =***0 in our ticket center and provide a proper solution for you. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
I had conducted new Ticket ID =***0 in our ticket center and provide a proper solution for you. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Light In The Box's reply07 Jul 2021, 08:40
Official
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction.
I had conducted new Ticket ID =***0 in our ticket center and provide a proper solution for you. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
I had conducted new Ticket ID =***0 in our ticket center and provide a proper solution for you. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.