LP
Liza P
1 reviews | Active since Oct 2019
31 Dec 2021, 12:32
Bad bad bad!
What a terrible disappointment! It's been 2 months since I ordered and paid for clothing NOTHING RECEIVED! Asked for a refund and of course NO REPLY from Light in the Box! STAY AWAY PEOPLE!
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Replies (1)
Light In The Box's replyOfficial
08 Jan 2022, 11:19Hello Liza,
Thank you for leaving a comment. We truly apologise for the delay of your package.
Unfortunately, there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. As mentioned last week, the logistic department conclude the package is about to arrive following 2 weeks in South Africa. For this reason, we can't yet proceed with a refund, since we can't intervene with the delivery.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
Please don't worry, in case you really don't want to receive this order, then you may refuse the parcel upon delivery. We will immediately proceed with a full refund once you were able to do this.
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Thank you for leaving a comment. We truly apologise for the delay of your package.
Unfortunately, there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. As mentioned last week, the logistic department conclude the package is about to arrive following 2 weeks in South Africa. For this reason, we can't yet proceed with a refund, since we can't intervene with the delivery.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
Please don't worry, in case you really don't want to receive this order, then you may refuse the parcel upon delivery. We will immediately proceed with a full refund once you were able to do this.
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Light In The Box's reply08 Jan 2022, 11:19
Official
Hello Liza,
Thank you for leaving a comment. We truly apologise for the delay of your package.
Unfortunately, there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. As mentioned last week, the logistic department conclude the package is about to arrive following 2 weeks in South Africa. For this reason, we can't yet proceed with a refund, since we can't intervene with the delivery.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
Please don't worry, in case you really don't want to receive this order, then you may refuse the parcel upon delivery. We will immediately proceed with a full refund once you were able to do this.
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team
Thank you for leaving a comment. We truly apologise for the delay of your package.
Unfortunately, there are a few shipping companies behind schedule due to the peak season we've found ourselves currently in. This affects mostly packages shipped through economical shipping. As mentioned last week, the logistic department conclude the package is about to arrive following 2 weeks in South Africa. For this reason, we can't yet proceed with a refund, since we can't intervene with the delivery.
Tracking Information:
https://t.17track.net/en#nums=RV***CN&fc=0
Please don't worry, in case you really don't want to receive this order, then you may refuse the parcel upon delivery. We will immediately proceed with a full refund once you were able to do this.
We have sent you an email (ticket #***8) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team